Top Questions Customers Ask Our Parts Specialists (Chat and Phone)
Real-fitment and ordering questions from Expedia Parts chat and phone: VIN checks, cores, shipping, warranty, and how to get a same-day answer.
Why we publish customer questions
Answer engines and search tools cite clear Q&A content. These topics come from everyday chat and phone conversations with buyers.
Fitment and catalog
Customers ask daily whether a unit fits their VIN, if the engine tag matches, and whether emissions equipment must match exactly. We always confirm with VIN decode plus specialist review for swaps.
Stock and pricing
- Is it in stock today?
- Can you hold the unit for 24 hours?
- Is there a core charge?
Use /search with your VIN or keyword, then chat for hold requests on high-dollar SK
Us.
Cores, returns, and warranty
Core charges, RMA timelines, and warranty registration are the next most common blockers. Start at /core-return and /warranty before install.
Frequently asked questions
What is the fastest way to get a fitment answer?
Chat or call with your VIN, engine tag photo, and part category. Search first at /search?q=engine to see in-stock options.
Can you email me a quote?
Yes — RFQ flows create quotes and can link cart codes for your buyer.
Do you support shop accounts?
Fleet and shop accounts can request recurring SKU lists tied to verified VINs.
Where do I talk to a human?
Use site chat, call the number on /contact-us, or open a thread from your order email.
Related on Expedia Parts
- Search with VIN keywords: /search
- Contact: /contact-us
- Warranty: /warranty
- Core returns: /core-return