Core Return Process: How It Works at Expedia Parts
Understand engine and transmission core charges, return packaging, RMA timelines, and how to avoid deductions on your refund.
What is a core charge?
A core charge is a refundable deposit tied to your old engine, transmission, or turbo. Remanufacturers rebuild returned cores. You pay upfront; we refund when the core passes inspection.
Step-by-step core return
1. Receive RMA and shipping labels with your replacement unit. 2. Drain all fluids and remove accessories not part of the core definition. 3. Pack in original crate or approved substitute with foam blocking. 4. Ship within the window on your invoice (typically 30 days). 5. Core inspection posts credit to your original payment method.
Deductions to avoid
- Cracked block or missing major component
- Excessive metal contamination from catastrophic failure
- Wrong core family returned
- Late return outside policy window
Frequently asked questions
How long does a core refund take?
Most credits post within 5–10 business days after the core is received and inspected at the reman facility.
Can I return a core that failed on the truck?
Catastrophic failures may still qualify with full disclosure. Photos before removal help adjudication.
Who pays return freight on cores?
Policy varies by SKU. Your invoice and RMA email list whether prepaid labels are included.
Where do I start a core return?
Use the Core Return page on our site or open a ticket from your order confirmation email with your order number.
Related on Expedia Parts
- Shop EGR and emissions parts: /search?q=egr
- Shop turbochargers: /search?q=turbo
- Search transmissions: /search?q=transmission
- Search engines and fitment: /search?q=engine
- Shipping and delivery: /shipping-policy
- Core return process: /core-return